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How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
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Similar ideas to The Paradox of Trust
- Build trust in your own judgment and decisions.
- Learn from experiences, and trust that you have the capacity to navigate challenges.
We usually believe that effort will be draining and that it's better to save our energy for when we really need it. Yet, more often than not, the opposite is the case: when we really use our full effort for something that truly matters to us, we feel more energized, not less.
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