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Top 7 TED Talks On Customer Success

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Top 7 TED Talks On Customer Success

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The Paradox of Failure

The Paradox of Failure

You have to fail more to succeed more. Our greatest moments of growth often stem directly from our greatest moments of failure.

Don’t fear failure. Learn to fail smart and fast—never fail the same way twice.


2.17K reads

The Paradox of Persuasion

Persuasive people don’t argue—they observe, listen, and ask questions.

Argue less, persuade more. Persuasion is an art that requires a paintbrush, not a sledgehammer.


2.05K reads

The Paradox of Productivity

Parkinson's Law says that work expands to fill the time available for its completion.

When you establish fixed hours to work, you'll find unproductive ways to fill them. Work like a lion instead—sprint, rest, repeat.


1.76K reads

The Paradox of Effort

The Paradox of Effort

You have to put in more effort to make something appear effortless.

Effortless, elegant performances are simply the result of a large volume of consistent, effortful practice.

Small things become big things. Simple is not simple.


1.58K reads

The Paradox of Wisdom

The more you learn, the more you are exposed to the immense unknown.

This should be empowering, not frightening. Embrace your own ignorance—embrace lifelong learning.


1.49K reads

The Paradox of Advice

The Paradox of Advice

Taking more advice can leave you less well-equipped.

  • Most advice sucks. It's well-intentioned, but it's dangerous to use someone else's map of reality to navigate.
  • Winners develop filters and selectively implement advice—take the signal, skip the noise.


1.39K reads

The Paradox of Social Media

More connectedness, less connected.

  • Social media has created more connectedness than ever before—a constant dopamine drip.
  • We have more connectedness, but we feel less connected to those around us.
  • Schedule time to disconnect, and feel the connection.


1.29K reads

The Paradox of Words

“We have two ears and one mouth so that we can listen twice as much as we speak.” — Epictetus

If you want your words and ideas to be heard, start by talking less and listening more. You’ll find more power in your words.


1.17K reads

The Paradox of Speed

The Paradox of Speed

What allows a Formula 1 driver to fly around the track It's not the engine, the tires, or the suspension. It's the brakes. Strong, reliable brakes allow you to go fast.

Build brakes into your life that allow you to accelerate and hit turns without fear.


1.16K reads

The Paradox of Opportunity

Success doesn’t come from taking on every opportunity. It comes from focusing energy on the opportunities that matter—the 10x opportunities.

Time and energy are finite. Say yes to what matters & no to everything else.


1.15K reads

The Paradox of Money

You have to lose money in order to make money. Every successful investor & builder has stories of the invaluable lessons learned from a terrible loss in their career.

Sometimes you have to pay to learn. Put skin in the game.


1.04K reads

The Paradox of Fear

The Paradox of Fear

The thing we fear the most is often the thing we most need to do.

  • Fears—when avoided—become limiters on our growth and progress.
  • Make a habit of getting closer to your fears. Treat them as magnets for your energy. You'll find growth on the other side.


1.05K reads

The Paradox of Choice

We assume that more choice is a good thing, but research has shown that more options lead to less happiness with whatever option is selected.

In a world of abundance, what we truly crave is scarcity.


1.02K reads

The Paradox of Pursuit

The Paradox of Pursuit

Sometimes you have to stop looking in order to find what you're looking for.

Stop looking—what you’re looking for may just find you. This applies to love, business, happiness, & life.


1K reads

The Paradox of Growth

Growth takes a much longer time coming than you think but then happens much faster than you ever would have thought. Growth happens gradually, then suddenly.

The best things in life come from allowing compounding to work its magic. Let it work for you.


940 reads

The Paradox of Trust

  • The more you can't trust others, the less you can be trusted.
  • Challenges with trusting others can often stem from our own distrust of ourselves.
  • We reflect outward when we need to reflect inward.
  • Build trust in yourself to learn to trust others.


938 reads

The Paradox of Intelligence

Intelligent people are more likely to fall victim to stupidity by convincing themselves they are smarter than the system.

They create complexity vs. doing the boring, easy thing that works.


950 reads

The Paradox of Availability

The Paradox of Availability

The more available something is, the less we want it.

Ever want something so badly, only to lose interest once it is right in front of you? You're not alone--our desire for what we can't have is strong.

This applies to love, business, happiness, & life.


872 reads

The Paradox of Bragging

The more you brag, the less people think of you.

  • Successful people rarely feel the need to brag about their success.
  • If someone brags about their wealth or success, the reality is likely a small fraction of what they claim.
  • Brag less, impress more.


866 reads

The Paradox of Death

  • You must know your death to truly live your life.
  • Memento Mori is a Stoic reminder of the certainty and inescapability of death.
  • It's not intended to be morbid--but to clarify, illuminate, and inspire.
  • By accepting our time as finite, we are able to live.


916 reads

The Paradox of Boredom

The most creative, captivating ideas stem directly from periods of intense boredom.

You’re bored, your mind wanders, your thoughts mingle - creative insight strikes. Boredom sparks creativity.


963 reads

The Paradox of News

The Paradox of News

  • The more news you consume, the less well-informed you are.
  • More data leads to a higher noise-to-signal ratio, so you end up knowing less about what is actually going on.
  • Want to know more about the world? Consume less news.


985 reads



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