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How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
You have to fail more to succeed more. Our greatest moments of growth often stem directly from our greatest moments of failure.
Donโt fear failure. Learn to fail smart and fastโnever fail the same way twice.
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2.17K reads
Persuasive people donโt argueโthey observe, listen, and ask questions.
Argue less, persuade more.ย Persuasion is an art that requires a paintbrush, not a sledgehammer.
198
2.05K reads
Parkinson's Law says that work expands to fill the time available for its completion.
When you establish fixed hours to work, you'll find unproductive ways to fill them. Work like a lion insteadโsprint, rest, repeat.
195
1.76K reads
You have to put in more effort to make something appear effortless.
Effortless, elegant performances are simply the result of a large volume of consistent, effortful practice.
Small things become big things. Simple is not simple.
180
1.58K reads
The more you learn, the more you are exposed to the immense unknown.
This should be empowering, not frightening. Embrace your own ignoranceโembrace lifelong learning.
185
1.49K reads
Taking more advice can leave you less well-equipped.
178
1.39K reads
More connectedness, less connected.
165
1.29K reads
โWe have two ears and one mouth so that we can listen twice as much as we speak.โ โ Epictetus
If you want your words and ideas to be heard, start by talking less and listening more. Youโll find more power in your words.
184
1.18K reads
What allows a Formula 1 driver to fly around the track It's not the engine, the tires, or the suspension. It's the brakes. Strong, reliable brakes allow you to go fast.
Build brakes into your life that allow you to accelerate and hit turns without fear.
181
1.16K reads
Success doesnโt come from taking on every opportunity.ย It comes from focusing energy on the opportunities that matterโthe 10x opportunities.
Time and energy are finite. Say yes to what matters & no to everything else.
174
1.15K reads
You have to lose money in order to make money.ย Every successful investor & builder has stories of the invaluable lessons learned from a terrible loss in their career.
Sometimes you have to pay to learn. Put skin in the game.
162
1.04K reads
The thing we fear the most is often the thing we most need to do.
180
1.05K reads
We assume that more choice is a good thing, but research has shown that more options lead to less happiness with whatever option is selected.
In a world of abundance, what we truly crave is scarcity.
166
1.02K reads
Sometimes you have to stop looking in order to find what you're looking for.
Stop lookingโwhat youโre looking for may just find you. This applies to love, business, happiness, & life.
173
1K reads
Growth takes a much longer time coming than you think but then happens much faster than you ever would have thought.ย Growth happens gradually, then suddenly.
The best things in life come from allowing compounding to work its magic. Let it work for you.
164
942 reads
169
940 reads
Intelligent people are more likely to fall victim to stupidity by convincing themselves they are smarter than the system.
They create complexity vs. doing the boring, easy thing that works.
164
952 reads
The more available something is, the less we want it.
Ever want something so badly, only to lose interest once it is right in front of you? You're not alone--our desire for what we can't have is strong.
This applies to love, business, happiness, & life.
160
874 reads
The more you brag, the less people think of you.
156
868 reads
163
918 reads
The most creative, captivating ideas stem directly from periods of intense boredom.
Youโre bored, your mind wanders, your thoughts mingle - creative insight strikes. Boredom sparks creativity.
166
966 reads
159
987 reads
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