Commit and Communicate
A joint effort of commitment and communication is essential for a thorough approach to automation and has to be led by top management.
Apart from IT, all stakeholder groups like HR, Operations, Business Units have to be engaged, and communicate consistently.
"If you want to build a ship, don’t drum up the men to gather wood, divide the work and give orders. Instead, teach them to yearn for the vast and endless sea." - The little Prince
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