The Cactus and Snowflake at Work
- Everyone falls somewhere on the Snowflake-to-Cactus continuum.
- Determine where you and others land on the continuum, but don’t try to change others’ styles.
- Avoid demeaning or stereotyping people because of their personality.
- Snowflakes and Cacti will perceive the same event differently.
- Work on yourself to improve your interactions.
- Cater your language to the personality of the people you speak to.
- Know your triggers to avoid triggering others.
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