Everyone falls somewhere on the Snowflake-to-Cactus continuum.

Strategic thinkers demonstrate organizational value by creating more strategic thinkers. Developing a culture that considers strategy and doesn’t lose sight of the value that needs to be delivered greatly increases the capabilities of a company. Strategic thinkers are th...

Empathy is elicited when we perceive someone or something in need, when we value their welfare, and most importantly, when we take their perspective.

Eliciting empathy can be a very effective way to obtain support. But it stops working the moment the pain becomes too great, as the...

1. A partner feels they are not heard or are speaking even though the other person does not want to listen. They also feel they have to initiate every conversation.
2. A partner cannot bear the other speaking and wants to make them stop, or is resisting conversations altogether.