Empathy is elicited when we perceive someone or something in need, when we value their welfare, and most importantly, when we take their perspective.
Eliciting empathy can be a very effective way to obtain support. But it stops working the moment the pain becomes too great, as the person from whom you are trying to elicit empathy may shut down and try to get away.
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Empathy is a trap givers need to avoid. A busy person moved to empathy can spend too much time doing favours they cannot afford.
Managers can teach givers to be perspective takers, not just emphasisers. Instead of trying to imagine what other people are
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