Boss-mode vs worker-mode - Deepstash
Handling Difficult People

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How to communicate effectively with difficult people

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Handling Difficult People

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Boss-mode vs worker-mode

Knowledge workers usually have to play 2 roles at the same time - the boss and the worker: They have to choose what their work is (boss-mode) and they have to do the actual work (work-mode), for example.

This situation has the potential to create conflict and lead to indecision about which role should have their attention at different times of the day.

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    Fixes for your attention management issues

    • Make tiny changes to trick your brain and create additional periods of attention (for example, move to a different part of the room every hour).
    • Keep moving and switch tasks every 30-60 minutes.
    • Get outside and go for a quick walk.

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    Schedule your work

    ... based on your attention level.
    Save difficult and important task for when your attention level is proactive, leave the intense but easier stuff for those active attention times, and try to save up the easy or dull stuff for when you're capable of little else.

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    Limited attention

    Your attention is a limited resource and you have to be careful where you are spending it.
    If you choose to give away 80 percent of your attention to meetings, you will have 20 percent of your attention just for dealing with a few emails feeling overwhelmed.

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    Extra pockets of attention

    • Take advantage of the periods when you're walking somewhere and make some phone calls. You can use your desk time for other tasks.
    • Keep both a physical and a digital file of reading materials. Take advantage of the time spent commuting or in the waiting rooms for your doc...

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    Levels of attention

    • Proactive attention: you are fully focused and prepared for your most important decisions/ most complex tasks.
    • Active attention: you're plugged in, but also easily distracted.
    • Inactive attention: you're likely to really struggle with complex or difficu...

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    juan_bb

    Once upon a time can happen any time.

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    The Boss And The Worker

    The Boss And The Worker

    Boss mode - deciding what your work is

    Worker mode - doing the work

    Knowledge work often involves being in boss mode and worker mode at the same time.

    The "Purpose" of Promoting Workers

    • To assign the suitable person to the managerial role.
    • To motivate workers excel in their current roles.

    However, If firms promoted workers on the basis of managerial potential rather than current performance, employees may have fewer incentives to work as hard.

    Type of worker you are let's figure out...

    Type of worker you are let's figure out...

    Figure Out What Kind of Worker You Are


    

    • There are two kinds of workers: Schedule Makers and Schedule Takers

    • Schedule Makers make their schedule. They have flexibility of time so long as they get the work ...

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