Knowledge workers usually have to play 2 roles at the same time - the boss and the worker: They have to choose what their work is (boss-mode) and they have to do the actual work (work-mode), for example.
This situation has the potential to create conflict and lead to indecision about which role should have their attention at different times of the day.
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Similar ideas to Boss-mode vs worker-mode
Boss mode - deciding what your work is
Worker mode - doing the work
Knowledge work often involves being in boss mode and worker mode at the same time.
However,Β If firms promoted workers on the basis of managerial potential rather than current performance, employees may have fewer incentives to work as hard.
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