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Successful people are unusually good at Step Zero, even though not many of them start out that way. 

We usually understand that we’re supposed to work hard to be successful. That makes sense: successful people work hard. But how did those successful people decide what they should be work...

It means knowing what you don’t know. 

Many people accomplish a little bit and decide that they are experts. But successful people often downplay their successes (or usually never even mention them) - they regularly point out their weaknesses and how they need to learn m...