“If he or she doubles down with more armor and no owning, the dynamic grows, and it gets exceedingly more difficult for the leader to lead.”
Leaders who stand up in front of the room and discuss their threats and armor make a positive impression. The more leaders and team members talk about their armor, the more they can advance their team and their organization to a healthy culture.
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Efforts to change culture by pointing fingers at the leader or “difficult” members of the team tend to backfire because defensiveness and dysfunction spread when everyone “armors up” to protect themselves.
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