Solution Oriented

When a question comes up, you jump in. Leaders are supposed to have all the answers. When a situation is unclear, you jump in. Leaders are supposed provide clarity and focus.

When you're in charge and a problem occurs, you jump in. Leaders are supposed to fix problems. 

But do you alw...

Leaders often say, “Don’t bring me problems, bring me solutions.” They want people to be constructive-- not to whine or complain.

But if people can only speak up when they have a solution, you’ll never hear about the biggest problems-- which are too complex for ...

The main focus is to find out what problems the Customer faces, not when you sell your solution or product. You want to get objective answers and won’t get if you’re trying to sell a solution or product. 

Usually, customers don’t know what they need, but they can’t hide wha...