It's dangerous to intervene with social media regulation policies both as policymakers and parents if you don't have the evidence to support your claims.

Even though your intervention is done out of goodwill, you might end up taking away someone's lifeline or their human right to play.

Someone’s smile activates the smile muscles in your own face, while their frown activates your frown muscles. We can discern whether someone is smiling even if we can’t see them.

Your smile is something to think about even if you are delivering feedback over the phone. Smile appropriatel...

• Be direct.
• Don't apologize and give all sorts of reasons.
• Be honest.
• Don't delay your response.
• Be polite.
• Practice saying no. This will get you feeling a lot more comfortable with saying no.
• Know yo...