Identify a pressing problem or pain point that your product or service aims to solve. Focus on delivering value and addressing real customer needs.
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Similar ideas to 1. Start with a Problem
“Approach Each Customer With The Idea Of Helping Him Or Her To Solve A Problem Or Achieve A Goal, Not Of Selling A Product Or Service.”
-Brian Tracy
They buy your product/services but after the transaction, you don't care.
Is that good customer service?
Providing help, or ...
Not only is the customer king, but all production aims to ultimately satisfy consumers in some sense by providing them with value. This value is entirely up to the consumer. Entrepreneurs can only provide the means, typically a good or a service...
If you know you can’t solve it, or if the customer isn’t worth saving, you should probably move on. Ask yourself this question, Is this customer worth all the effort you are taking to save them? It is obvious that you cannot solve every cancellation reason?
Maybe sometimes it’s not enough t...
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