“Approach Each Customer With The Idea Of Helping Him Or Her To Solve A Problem Or Achieve A Goal, Not Of Selling A Product Or Service.”
-Brian Tracy
They buy your product/services but after the transaction, you don't care.
Is that good customer service?
Providing help, or rather, providing excellent customer service even after the closed transaction is the real gem in the business game.
Help people solve their problems and continue helping them while they are figuring out how to do so.
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