Make the Intangible Tangible - Deepstash
Make the Intangible Tangible

Make the Intangible Tangible

  • Prototype the entire user journey, not just the core product.
  • Map out the complete experience customers have discovering, evaluating, installing, using, troubleshooting, and even returning your offering.
  • Visualize often overlooked intangible interactions surrounding your physical or digital product.
  • Customer satisfaction depends as much on these subtle nuances as the concrete product itself.

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"The best thing about the future is that it comes one day at a time." - Lincoln

Build: An Unorthodox Guide to Making Things Worth Making, written by Tony Fadell, is a 2022 book that provides insights on how to develop products that are meaningful and have lasting value. The book covers topics such as understanding customer needs, building the right team, setting goals and timelines, embracing failure, and much more. Fadell's book is full of examples from his own experience as well as advice from other successful entrepreneurs and innovators.

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