3. Remember names

Dale Carnegie's How to Win Friends and Influence People is one of the most popular self-help books of all time. It has sold over 30 million copies. The key insight is that people are more likely to be persuaded by those who they like and respect:

1. Become genuinely inte...

It means paying attention to what the other person is saying and not interrupting. It also means asking questions to show that you're interested in what they have to say.

Here are some tips for being a good listener:

• Make eye contact with the person you're talkin...

It means finding common ground with the person you're talking to and showing that you understand their point of view. When you talk about things that the other person is interested in, they're more likely to be engaged in the conversation and to feel like you're on their side.

It means acknowledging people's accomplishments and making them feel valued. When you make someone feel important, they're more likely to like you and to be persuaded by you.

Tips for making the other person feel important:

1. Compliment them on their accomplishments.
2. Thank ...

This is the most important principle in Carnegie's book. It's about taking the time to learn about other people's interests and concerns. When you show genuine interest in someone, they're more likely to feel like you're paying attention to them and that you value their company.