IMRAN CHAUDHRI.

There are only two communication states: actively listening, and not really listening. Active listening requires us to understand, interpret, and evaluate what we're being told.

Our attention should be on the speaker and when we get the urge to say something, we stop this ...

• We all have some sort of model(s) of how the world works and what's true and what's not
• That's what we're always doing - building models so we can act in it with intention

It is a universally pervasive phenomenon where we misrepresent publicly what we really think or believe or want privately due to fearing the possible consequences or to a benefit we may receive.

It can happen in settings like in the government, the academe, and even just b...