Providing Constructive Feedback Thoughtfully
When giving constructive feedback, be specific, kind and solution-oriented. Focus comments on observable behaviors rather than character judgments.
Explain the impact of the behaviors both on others and organizational goals. Then partner on improvement goals and next steps. Follow up.
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The book Can We Talk? by Roberta Chinsky Matuson offers strategies for having meaningful and constructive conversations at work to strengthen relationships and build trust. It provides guidance on communication skills.
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Similar ideas to Providing Constructive Feedback Thoughtfully
Constructive Criticism: Why Feedback Goes Wrong
- Strong emotions on both sides;
- A focus on character rather than on behavior;
- A lack of clarity about what needs to change and why;
- Negative or critical feedback threatens not only our self-esteem but also our basic need for safety and security;
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