Level Four: ‘I’ll get to it when it suits me.’

Asynchronous communication allows knowledge workers time to make better decisions because they have time to think, create, and get into the flow state. When sending messages:

• Provide sufficient background detail,...

Most organizations are at level 2. This is where employees have access to videoconferencing and instant messaging software as well as email, and they try to recreate online, how they work in the office. Examples include:

• A 10-person video-call where two people would suffice.

Studies found that about 30 to 40 percent of the population are night owls, meaning that the modern 9-to-5 workday is sabotaging creative and intellectual efforts.

While early risers are more alert in the morning, night owls show sharper focus and longer attention spans ten hours a...

The corona pandemic has forced companies the world over to move to remote working protocols. But like most things worth doing, there are different levels of proficiency and sophistication to scale. While some are coming back to the office, some companies are holding up to their remote work habits...

• Employees have to make time to be in the office for team bonding and building events. They also make an effort to introduce people who have not met in person.
• Working online removes you from the watercooler conversations, or just having a general awareness of your team's activities.

Here, organizations start to adapt to and take advantage of the medium.

• Companies use shared documents that are visible to all and updated in real-time during a discussion.
• They invest in better equipment for their employees, such as lighting for v...