Most organizations are at level 2. This is where employees have access to videoconferencing and instant messaging software as well as email, and they try to recreate online, how they work in the office. Examples include:
A 10-person video-call where two people would suffice.
60+ interruptions a day via Slack and phone calls.
Sporadic checking and responding to email many times a day.
Hyper-responsiveness that is expected of all employees.
People are still expected to be online from 9 to 5.
Screen-logging software on employees' machines to play the role of Big Brother.
Level Four: ‘I’ll get to it when it suits me.’ Asynchronous communication allows knowledge workers time to make better decisions because they have time to think, create, and get into the flow state. When sending messages:
Provide sufficient background detail, clear action items, and outcomes required.
Provide a due date.
Provide a path of recourse if the recipient is unable to meet your requirements.
Studies found that about 30 to 40 percent of the population are night owls, meaning that the modern 9-to-5 workday is sabotaging creative and intellectual efforts.
While early risers are more alert in the morning, night owls show sharper focus and longer attention spans ten hours after waking. Asynchronous companies benefit from night owls but require a functional overlap between them and their colleague's day.