Approach conversations with genuine curiosity about the other's perspective, empathy for their experiences, and an openness to wherever the interaction leads organically.
Avoid preconceived notions or forcing a predetermined agenda. Let go of limiting assumptions. See each conversation as a discovery process.
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In Conversational Intelligence, Judith E. Glaser provides frameworks for elevating the quality of connections through mindfulness, empathy, and purposeful questioning. She offers communication tools to build trust.
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