Resist the common urge to think about what you’re going to say next while your counterpart is talking and listen carefully to her arguments, then paraphrase what you believe she said to check your understanding. 

Acknowledge any difficult feelings, like frustration, behind the messag...

If you decide you are willing to forgive, find a good place and time to be alone with your thoughts.

• Think about the incident that angered you. Accept that it happened, how you felt about it and how it made you react.
• Acknowledge the growth you experienced as a result...

While we often talk about personality, psychologists disagree on what exactly constitutes personality.

Personality is then broadly defined as the characteristic patterns of thoughts, feelings, and behaviours that originate within the person and make a person unique.