Charisma in Communication

1. Listen actively: pay close attention to the speaker and demonstrate that you're engaged by nodding, making eye contact and providing verbal cues like "I see" or "Go on"
2. Clarify your message: be clear and concise in your message. Avoid jargon or overly complex language
3. Body la...

Once you’ve developed a fresh idea, work on organizing your message and polishing your delivery. Think about:

• How  you will launch a stunning opening and closing line
• How you will organize your material succinctly so that it is both moving and memorable (perhaps t...

Centering on verbal and non-verbal cues can give you invaluable insight into the feelings of your colleagues or clients. 

Practice focusing on others and walking in their shoes, even if just for a moment. Empathetic statements do not excuse unacceptable behavior, but they help remind...