The first step to start a conversation without strangling it is to match the mood and voice tone of the listener, maybe for a moment.
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Every book is a journey, and I'm here to invite you to join me on the adventure of a thousand words.
Communication is a superpower. Compiling my favourite tricks from the book.
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Meetings can be completely sidelined in the first 30 seconds.
The deal is this: The first speaker sets the tone for the rest of the conversation, anchoring the entire conversation.
After the first speaker sets the tone, the second ...
Once you are confident in your ladder strategy, the next step is to find the language and tone of your channel - similar to social brand guidelines for yourself.
To find your brands voice:
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