Behaviors And Circumstances

In this scenario, we didn’t need to know how Charles scored on any personality trait tests. He and his company learned about certain behaviors and the circumstances where they came up. Then, they worked on improving the behaviors. It doesn’t quite matter if Charles has a trait of “aggressiveness” or “thin-skinned,” he was capable of learning to interpret things differently, and then act differently in response. Since (as the research shows) most people are capable of acting many different ways, most people can probably change key behaviors in this way.