Learn more about communication with this collection
How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
The importance of 'clearing conversations'
Having 'clearing conversations' is vital for the sake of our relationships, as they enable us to solve any conflict we might have with the others.
In order for this to work, we should take into account and apply ideas such as having a private discussion with the person in question, making sure that the intention behind our desire to have the conversation is mutually beneficial or taking responsibility for the future of the relationship.
78
165 reads
MORE IDEAS ON THIS
Clearing conversations
By 'clearing conversation' it is generally understood an exchange that has the purpose to solve any misunderstanding that can make a conversation difficult to have.
It is essential that we clarify anything that later on might lead to arguments, in order to ensure good communication.
83
243 reads
The strength to have clearing conversations
Whenever we do not feel at ease with a situation, we tend to do everything we can in order to avoid dealing with this very situation. This can only lead to more headaches and misunderstandings. However, were we to handle the fact that there is an issue, we would be bound to find a solution...
79
154 reads
CURATED FROM
CURATED BY
Creator. Unapologetic student. Lifelong coffee ninja. Internet nerd. Bacon lover.
Related collections
More like this
5. Don’t underestimate the importance of recovery time
We must remember that our brains needs rest to let information settle and before we can fully absorb it.
Sleep, meditation, and regular breaks are all vital for optimal cognitive performance
The Importance of Community
“Leadership, true leadership, is not the bastion of those who sit at the top. It is the responsibility of anyone who belongs to the group.”
When resources are scarce and we are facing difficult times, it’s only natural to band together to increase our chances of su...
Creating the right decision-making framework for your support team
... based on the level of importance, and the level of team involvement:
- Open to team suggestions decisions: For these, open the question to the team (Slack conversations, surveys, or team meetings) to get feedback and ideas.
- Multiple-choice decisions
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving & library
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Personalized recommendations
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates