... based on the level of importance, and the level of team involvement:

• Open to team suggestions decisions: For these, open the question to the team (Slack conversations, surveys, or team meetings) to get feedback and ideas.
• Multiple-choice decisions: Leadership asks for input on a few options via polls in Slack or Google Forms. 
• Reversible decisions: In these situations, the team trials the proposed solution gives feedback, and you have the opportunity to address issues or reverse back to the previous state if needed.
• Executive, strategic decisions: These decisions aren’t open for discussion. In cases like these, explaining the “why” behind the decision is key, so communication is our main priority.

There are three great advantages to involving your support team – or indeed any team – in decision making:

• It gives team members a greater sense of ownership, which contributes to feeling motivated and like their work matters. 
• It offers fresh business ...