LISTEN!

Your ideological opponents want to feel like they've been heard. The key is to let the opposition do most of the talking.

People learn lessons better when they come to the conclusion themselves. Listen to people, get them to think about their own experience, and highlight your common...

Feedback is great, but there are times when you know exactly what you're doing. Listen to what makes you move or stops you in your tracks.
Listen to your own feedback and realize that you move forward through mistakes and flawed but aspiring work. Write for other people, but don't...

Choosing good and independent subordinates and listening to them is a safeguard against making bad decisions.

In the Cuban Missile Crisis, President John F. Kennedy insisted on hearing his advisers’ different points of view before deciding how to deal with the Soviet challenge in Cub...