Relationship Management Strategies
- Be open and be curious
- Enhance your natural communication style
- Avoid giving mixed signals
- Remember the little things that pack a punch
- Take feedback well
- Build trust
- Have an “open-door” policy
- Only get mad on purpose
- Don’t avoid the inevitable
- Acknowledge the other person’s feelings
- Complement the person’s emotions or situation
- When you care, show it
- Explain your decisions, don’t just make them
- Make your feedback direct and construct
- Align your intention with your impact
- Offer a “fix-it” statement during a broken conversation
- Tackle a tough conversation
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I recently read the book “Emotional Intelligence 2.0 ” by Jean Greaves and Travis Bradberry, which was among the books in my ‘To-Read’ list this year and I really enjoyed it, deeply. Here is a summary of what I got from it.
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