Emotional Intelligence 2.0 - Book Summary - Deepstash

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EMOTIONAL INTELLIGENCE 2.0

EMOTIONAL INTELLIGENCE 2.0

I recently read the book “Emotional Intelligence 2.0 ” by Jean Greaves and Travis Bradberry, which was among the books in my ‘To-Read’ list this year and I really enjoyed it, deeply.

Here is a summary of what I got from it.

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EMOTIONAL INTELLIGENCE (EQ)

EMOTIONAL INTELLIGENCE (EQ)

Emotional intelligence (EQ), according to the authors, is the ability to recognize, understand, and manage one’s own emotions effectively, as well as the ability to recognize, understand, and influence the emotions of others. 

The EQ concept has a set of skills and competencies that are crucial for navigating social interactions, making sound decisions, and achieving success in various aspects of life. 

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SELF AWARENESS

SELF AWARENESS

Definition: Understanding one’s own emotions and being aware of how these emotions can impact thoughts, decisions, and ultimately actions.

It forms the foundation of emotional intelligence, allowing individuals to recognize and comprehend their emotional responses.

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Self-awareness Strategies include:

  1. Quit treating your feelings as good or bad
  2. Observe the ripple effect from your emotions
  3. Lean into your discomfort
  4. Feel your emotions physically 
  5. Know who and what pushes your buttons 
  6. Watch yourself like a hawk… 
  7. Keep a journal about your emotions 
  8. Don’t be fooled by a bad mood 
  9. Don’t be fooled by a good mood, either 
  10. Stop and ask yourself why you do the things you do 
  11. Visit your values 
  12. Check yourself 
  13. Spot your emotions in books, movies, and music 
  14. Seek feedback 
  15. Get to know yourself under stress 

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SELF MANAGEMENT

SELF MANAGEMENT

Definition: Effectively managing and controlling one’s own emotions, impulses, and behaviors.

Self-management involves handling stress, remaining adaptable, and maintaining a positive outlook. It enables individuals to respond to challenging situations with composure.

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Self-management Strategies

  1. Breathe right 
  2. Create an emotion vs. reason list 
  3. Make your goals public 
  4. Count to ten 
  5. Sleep on it 
  6. Talk to a skilled Self-Manager 
  7. Smile and laugh more 
  8. Set aside some time in your day for problem-solving 
  9. Take control of your self-talk 
  10. Visualize yourself succeeding 
  11. Clean up your sleep hygiene
  12. Focus your attention on your freedoms, rather than your limitations 
  13. Stay synchronized 
  14. Speak to someone who is not emotionally invested in your problem 
  15. Learn a valuable lesson from everyone you encounter 
  16. Put a mental recharge into your schedule 
  17. Accept that change is just around the corner 

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SOCIAL AWARENESS

SOCIAL AWARENESS

Definition: Recognizing and understanding the emotions of others by being attuned to their verbal and non-verbal cues.

Social awareness fosters empathy and enables individuals to navigate social dynamics effectively. It involves perceiving the emotions of others and responding appropriately.

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Social Awareness Strategies

  1. Greet people by name 
  2. Watch body language 
  3. Make timing everything 
  4. Develop a back-pocket question 
  5. Don’t take notes at meetings 
  6. Plan ahead for social gatherings 
  7. Clear away the clutter 
  8. Live in the moment
  9. Go on a 15-minute tour 
  10. Watch EQ at the movies 
  11. Practice the art of listening 
  12. Go people watching 
  13. Understand the rules of the culture game 
  14. Test for accuracy 
  15. Step into their shoes 
  16. Seek the whole picture 
  17. Catch the mood of the room

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RELATIONSHIP MANAGEMENT

RELATIONSHIP MANAGEMENT

Definition: Building and maintaining positive relationships by effectively managing interpersonal interactions.

Relationship management involves communication, conflict resolution, and teamwork. It focuses on leveraging emotional intelligence to foster healthy and productive relationships in both personal and professional settings.

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Relationship Management Strategies

  1. Be open and be curious 
  2. Enhance your natural communication style 
  3. Avoid giving mixed signals 
  4. Remember the little things that pack a punch 
  5. Take feedback well 
  6. Build trust 
  7. Have an “open-door” policy 
  8. Only get mad on purpose 
  9. Don’t avoid the inevitable 
  10. Acknowledge the other person’s feelings 
  11. Complement the person’s emotions or situation 
  12. When you care, show it 
  13. Explain your decisions, don’t just make them 
  14. Make your feedback direct and construct
  15. Align your intention with your impact 
  16. Offer a “fix-it” statement during a broken conversation 
  17. Tackle a tough conversation 

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LATEST DISCOVERIES IN EMOTIONAL INTELLIGENCE

LATEST DISCOVERIES IN EMOTIONAL INTELLIGENCE

  • EQ scores increased between 2003 and 2007
  • EQ is a learned skill
  • EQ scores dropped between 2007 and 2008 (recession in the US)
  • EQ can also be unlearned
  • Men and women relatively tie in social awareness scores
  • Men have overtaken women in self-awareness over time
  • Women are better than men in social awareness and relationship management
  • CEOs, on average, have the lowest EQ scores in the workplace

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CURATED BY

lavisa

Curious Soul. Lover of Knowledge. Selfcare Advocate.

CURATOR'S NOTE

I recently read the book “Emotional Intelligence 2.0 ” by Jean Greaves and Travis Bradberry, which was among the books in my ‘To-Read’ list this year and I really enjoyed it, deeply. Here is a summary of what I got from it.

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