CONFRONT YOUR OWN EMOTIONS

Defensiveness sabotages your ability to be a good listener. People become defensive when they feel threatened in a relationship.

The best way to avoid defensiveness and continue to listen well, even when you're upset, is to practice validating your own emotions. Say to yourself tha...

One of the hardest things about other people’s bad moods is the emotions they tend to stir up in us.

The trouble is, once we’re deep into a spiral of our own negative emotion, it’s hard to have enough mental and emotional bandwidth to navigate our own mood and that of someo...

Move toward the fear. When you identify a fear and discipline yourself to move toward it, it grows smaller and more manageable.

Address it head-on. Your self-esteem will go up and your self-respect will increase.