Help your team stay organized and conflict-free; promote with an eye toward the future

Organization charts are cold, impersonal and easy to dislike, but they’re totally necessary to help your company stay organized. Chaos quickly develops in disorganized firms that lack recognized procedures, processes or staffing charts. That’s what happened when Zappos, an online shoe retailer, adopted a flat hierarchy and eliminated job titles, managers and managerial ranks. The company’s CEO, the late Tony Hseih, called the new non-organization scheme “Holacracy.”