Adell Falah's Key Ideas from Say Thank You for Everything
by Jim Edwards
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Help Your Team Members Solve the Problems They Encounter
Managers should:
- Be Decisive – Never Procrastinate, Particularly on Tough Decisions.
- Approach Change Proactively – Initiate Change When You Must. Otherwise, External Factors Will Force Change on Your Team Members That You and They Won't Like.
- Rely on Data – Make Your Decisions Based on "Tangible, Measurable, and Checkable" Hard Data, Not Anecdotes or Hunches.
- Hire Great People – Avoid Problems by Hiring the Best Possible People. Seek Job Candidates Who Can Anticipate and Fix Problems Before They Worsen and Create Obstacles.
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Help your team stay organized and conflict-free; promote with an eye toward the future
Organization charts are cold, impersonal and easy to dislike, but they’re totally necessary to help your company stay organized. Chaos quickly develops in disorganized firms that lack recognized procedures, processes or staffing charts. That’s what happened when Zappos, an online shoe retailer, adopted a flat hierarchy and eliminated job titles, managers and managerial ranks. The company’s CEO, the late Tony Hseih, called the new non-organization scheme “Holacracy.”
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promote teamwork
- Opt for an open floor plan – Individual offices with closed doors impede good fellowship among employees.
- Apply the “rule of five” – Having three to five members on a work team is manageable, but having six members or more invites dysfunction.
- Start meetings on time – Meetings are essential for managers and teams, but members who show up late can delay other people’s work and undercut efficiency and teamwork.
- Promote wisely – When you promote someone on your team, make sure he or she has the qualities to excel if this advance leads to future promotions into more senior positions.
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Be a decisive leader, especially when it comes to principles, strategy and tactics
- Principles – These are the basic tenets that distinguish your company and differentiate it from its competitors.
- Strategies – These are your plans for carrying out your firm’s major objectives. The right strategic decisions lead to success, but the wrong strategic decisions can create disaster. .
- Tactics – These are the day-to-day decisions your firm makes to stay ship-shape and profitable.
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IDEAS CURATED BY
CURATOR'S NOTE
Award-winning business journalist Jim Edwards offers valuable information, insights and engaging stories as he tells new bosses how to survive and thrive. He features solid business advice, catchy anecdotes and fun, gossipy stories. His readable prose and witty, wise advice targets new bosses, but experienced leaders can also benefit from his guidance as he breaks down leadership methods, tactics and strategies.
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