Godin encourages marketers to embrace the challenge of making change more appealing and accessible, rather than being deterred by resistance
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Due to the emotional significance attached to specific identities, people may resist change or feel threatened by experiences that challenge or contradict their identity. This resistance can lead to defensiveness, denial, or cognitive dissonance as individuals strive to maintain ...
Resistance is proportionate to the size and speed of the change, not to whether the change is a favorable or unfavorable one.
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