It's allows you to get your point across with least or no amount of resistance from the opposition, as you don't directly point towards a person saying "you did this or that wrong" instead you divert all that attention to the situation saying that it's usual for people to behave this way in these kind of scenarios. Afterwards communicating that there are far better options available to tackle such situations.
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Conflicts cannot avoided in life, especially the ones you face in daily lives . These situation may arise anytime with anyone be it colleagues, juniors, boss, friends and family members etc etc. The article below highlights one of the best ways to resolve such situations.
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