The Predictable Behaviors Of Your Referring Customers - Deepstash
The Predictable Behaviors Of Your Referring Customers

The Predictable Behaviors Of Your Referring Customers

According to John Jantsch, there are seven stages of behaviors customers show as they move through recommending your business to others. These behaviors are:

  • Know
  • Like
  • Trust
  • Try
  • Buy
  • Repeat
  • Refer

Let’s learn what the customer feels and do in each stage.

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talhamumtaz

Full time reader (and part-time Growth Consultant) trying to make the sense of the world by learning from the experiences of intellectuals around me and before me.

Learn how to grow your business by building a base of loyal customers who will recommend your business to others.

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