- Approach the conversation with curiosity and a desire to understand the other person’s perspective.
- Avoid assuming you have all the facts or that your interpretation is the only correct one.
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It's is a comprehensive guide on navigating challenging conversations. Here are the key takeaways in pointers:
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Similar ideas to Shift to a Learning Stance
Avoid assuming the other person’s motivations or goals; ask open-ended questions to understand their perspective.
Incorrect: “You’re prioritizing this because it benefits you, right?”
I...
Stepping into the other person’s perspective is not about dismissing your feelings or compromising your values and principles.
It helps you to communicate in a language the other person will understand.
We go into conversations assuming there will be a disagreement, but if we shift our assumptions, we will experience a much better interaction:
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