- Approach the conversation with curiosity and a desire to understand the other person’s perspective.
- Avoid assuming you have all the facts or that your interpretation is the only correct one.
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It's is a comprehensive guide on navigating challenging conversations. Here are the key takeaways in pointers:
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Similar ideas to Shift to a Learning Stance
Stepping into the other person’s perspective is not about dismissing your feelings or compromising your values and principles.
It helps you to communicate in a language the other person will understand.
We go into conversations assuming there will be a disagreement, but if we shift our assumptions, we will experience a much better interaction:
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