Seek to understand first

This habit is about listening to others with empathy and understanding before trying to communicate your own point of view.

It's about putting yourself in someone else's shoes and trying to see things from their perspective. When you seek first to understand, you're more li...

Before we can offer advice, suggest solutions, or effectively interact with another person in any way, we must seek to deeply understand them and their perspective through empathic listening.

To listen empathically requires a fundamental paradigm shift. We typically seek first to be underst...

Principles to follow:

• Become genuinely interested in other people.
• Smile.
• Remember that a person’s name is to that person the sweetest and most important sound in any language.
• Be a good listener