"A smile doesn't cost much, but creates much. It enriches those who receive it without impoverishing those who give it. It happens in a flash and the memory of it sometimes lasts forever."
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Win people over with sincerity and focus on their interests. Be a good listener, remember names, and smile. Make others feel important by showing genuine interest in them and their goals.Avoid negativity and arguments. Focus on finding common ground and solutions. If you're wrong, admit it.Influence through inspiration. Appeal to people's desires and make them feel like your ideas are their own. Use positive reinforcement and encouragement to motivate them.Overall, the book emphasizes the importance of building relationships based on mutual respect, understanding, and sincerity.
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Similar ideas to DALE CARNEGIE
Attention-getting messages are simple, unexpected, and concrete.
The mention of an object creates a visualized idea in our minds--we form an image of the thing, and retain it in our memory. This doesn't happen at the mention of abstractions, like "value" or "memory."
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