Providing exceptional customer service turns satisfied customers into superfans.
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Turn casual followers into passionate advocates with "Superfans" by Pat Flynn. Discover strategies to build loyalty, engage authentically, and create unforgettable moments.
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This Endowed Progress Effect is successfully deployed in games like Candy Crush Saga, and websites like Paypal and LinkedIn, which show a prominent progress indicator, with easy to find ways for completing the next milestone. These apps and games use social pressure tactics and freebies to ...
“Approach Each Customer With The Idea Of Helping Him Or Her To Solve A Problem Or Achieve A Goal, Not Of Selling A Product Or Service.”
-Brian Tracy
They buy your product/services but after the transaction, you don't care.
Is that good customer service?
Providing help, or ...
Customer experience is important. Amazon puts lots of effort into providing good customer service. The importance of customer experience is magnified due to the potency of network effects.
Amazon asks for permission when it uses people’s info. This is a good thing to do. They also let...
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