Being Concise: Utilize "What, So What, Now What" Structure
- A framework to organize their thoughts and communicate more effectively. Think along the lines of answering the following questions:
- What: Lay out the facts and describing the situation objectively. What happened? What was the idea?
- So What: Analyze the significance of the situation. Why is this important? What impact did this have?
- Now What: Decide on the next steps. What will you do differently next time? How will you apply the insights?
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Communications expert, Matt Abrahams, author of the book Think Faster Talk Smarter, shares strategies to help us lower our stress and make what we say more concise, relevant, and memorable when we speak.
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