Active listening
Active listening has three components:
Paraphrase: Repeat what they have said in your own words. "If I understand correctly... "
Inquire: "You mentioned you found our proposed price unacceptable. Help me understand how you came to this conclusion?"
Acknowledge: "It sounds as if you're quite disappointed with..."
Active listening should be maintained throughout the conversation.
686
2.14K reads
The idea is part of this collection:
Learn more about communication with this collection
How to beat procrastination
How to enhance your creative thinking
How to create a smooth transition in a new endeavor
Related collections
Similar ideas to Active listening
Basics Of Active Listening
Asking people to talk and simply listening to them makes you a better conversationalist and extremely likeable.
The basics of active listening are:
- Do not interrupt, disagree or evaluate the other person’s words.
- Nod your head or make appropriate ackn...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates