Things That Cannot Be Measured

• How simple something looks is not a reflection of how simple it is to use. If complexity is a constant, then there are trade-offs.
• Things don't always need to be very simple for users. When a product or service is too simple, users can feel robbed of control. We should recognize th...

Academically speaking, happiness cannot be measured. It is really a mix of health, emotions, the way you evaluate your life, and the extent to which you live out your values.

While happiness can't be measured, you can measure life satisfaction by asking questions a...

• One of the hardest things in life is to say "No." To invitations, entertainment and obligations. Even harder is saying no to certain time-consuming emotions: anger, excitement, obsession, lust. These don't feel like a big deal, but they become commitment like anything else.
• Saying n...