Take It Or Leave It - Deepstash
Top 7 TED Talks On Customer Success

Learn more about personaldevelopment with this collection

How to create customer-centric strategies

The importance of empathy in customer success

The impact of customer success on business growth

Top 7 TED Talks On Customer Success

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Take It Or Leave It

Take It Or Leave It

The soft ultimatum tactic of the words ‘take it or leave it’ creates a false closure, benefiting the negotiators.

They apply this method to falsely limit your options, by only giving you two, whereas there are a lot more.

271

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Ignore The Ultimatum

Thinking about choices makes us ignore the false ultimatums provided by the other party. Have the inner confidence to believe that there is still room for negotiation to get what you want, instead of being lulled into thinking that you have to compromise.

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The Choice Mindset

Rather than getting influenced by the limited set of options provided to you by the other party (which tricks you into a vortex of limited options), it is better to adopt a choice mindset. One has to let go of the internal limitation of having no choice (which is an illusion, of course). There is...

291

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jackh

Never stop learning new things, no matter how old you are.

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It might be that only by certifying workers' immunity, states can help their economy know growth again. However, in order to make the people who get certified take up positions that require direct contact with customers, there will be a need for encouragement from employers' side, such as pay rai...

Don't take other people's behavior personally

How people treat you is none of your business, it is not your problem, the only thing you need to keep in mind is how you will react to it.

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Mastering Prioritization

Mastering Prioritization

Here’s a cold question: what is your most important task of the day?

Don’t think about it. Just answer.

Most people will blunder to give me a fast answer. They will provide more options. Or, they will try to justify their choice. But my question was simple:

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