20: Feedback Matters

Many people prioritise feedback over advice. But Harvard researchers found that feedback often has no impact on our performance. They argue that feedback often leads to vague input.

Feedback is often associated with evaluating past performance and is not focused on how you...

• Seek Feedback and Reflect : Regularly ask for feedback on your progress from mentors or peers. Reflect on what you’ve learned and how you can apply it. Example: "After completing a project, seek feedback from a mentor and identify areas for improvement."
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Engaged customers will provide feedback that can give a fresh perspective on the company and help improve customer satisfaction rates.

Use short questionnaires and surveys to ask questions that will offer the most precise answers. With short but detailed questionnaires, a c...