15. **Congruence Between Verbal and Nonverbal Cues** - Deepstash
15. **Congruence Between Verbal and Nonverbal Cues**

15. **Congruence Between Verbal and Nonverbal Cues**

Trustworthy communication occurs when verbal and nonverbal signals align. When they are incongruent, it often indicates deceit or hidden emotions.

**Quote:** "What people say and what they do must match if we are to trust them."

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alexbene

Being an ambivert person, I am too much fond of reading, and always eager to learn.

*"What Everybody is Saying"* by Joe Navarro is a fascinating exploration of nonverbal communication, focusing on how to read body language effectively. As a former FBI agent, Navarro provides a detailed understanding of human behavior and teaches how to interpret subconscious signals.

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