15. **Congruence Between Verbal and Nonverbal Cues** - Deepstash
15. **Congruence Between Verbal and Nonverbal Cues**

15. **Congruence Between Verbal and Nonverbal Cues**

Trustworthy communication occurs when verbal and nonverbal signals align. When they are incongruent, it often indicates deceit or hidden emotions.

**Quote:** "What people say and what they do must match if we are to trust them."

108

468 reads

CURATED FROM

IDEAS CURATED BY

alexbene

Being an ambivert person, I am too much fond of reading, and always eager to learn.

*"What Everybody is Saying"* by Joe Navarro is a fascinating exploration of nonverbal communication, focusing on how to read body language effectively. As a former FBI agent, Navarro provides a detailed understanding of human behavior and teaches how to interpret subconscious signals.

Similar ideas to 15. **Congruence Between Verbal and Nonverbal Cues**

Tell the Truth

Tell the Truth

In general, facts matter less than emotions when trying to persuade someone. People choose to believe information that matches what they already believe and avoid facts that might contradict them.

But they will get angry if you mislead them. And you will lose their trust. Accuracy...

People Actually Say What They Mean

People Actually Say What They Mean

Some spend a lot of time going back through their conversations of the day to find some type of hidden meaning in them. Even if someone was very direct, they assume they meant something else. 

The only thing you can do about this is to stop, move on, and simply accept that people often s...

The If/Then Tactic and Hidden Biases

People are biased whether they are conscious of it or not. Studies show that even people who deem they are not discriminatory when put in situations where they must act quickly, hidden biases can often dictate their actions and override their intentions.

When having vu...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates