Disagreements among leaders can destabilize teams. Salacuse emphasizes the importance of mediating conflicts quickly and effectively to maintain harmony and focus on shared goals.
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Group norms are the set of informal and formal ground rules that specify how people interact. The rules help members of the group determine how to behave. Advantages of clear ground rules within teams:
Among the most effective skills to learn in order to resolve conflict are mastering deep listening, mediation and facilitation.Â
Giving people the benefit of the doubt and leading with curiosity are also powerful tools.Â
Among the most effective skills to learn in order to resolve conflict are mastering deep listening, mediation and facilitation. Giving people the benefit of the doubt and leading with curiosity are also powerful tools.Â
Most of us have little to no training with expressing negative e...
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