The Netflix Warning Blockbuster Ignored
Netflix’s DVD-by-mail model was a direct response to customer pain points. Blockbuster had multiple chances to acquire Netflix but dismissed it as a niche service.
“They laughed at the future while clinging to the past.”
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Today's readers, tomorrow's leaders. I explain handpicked books designed to transform you into leaders, C-level executives, and business moguls.
Blockbuster was once an unstoppable giant—until it wasn’t. Built to Fail by Alan Payne reveals how arrogance, bad leadership, and resistance to change led to its downfall. This book isn’t just about a failed business—it’s a cautionary tale for any company that ignores innovation and customer needs.
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