Communication amplified by power
There are three types of communications amplified by power:
- Direct communication: even feedback (positive or negative) from someone in a position of power can easily become amplified.
- Silence: when a company is going through a crisis for example, and its leaders respond with silence, employees’ fears are amplified and they usually think worst-case thoughts.
- Ambiguity: In some cases, requests that seem straightforward can create worry. Take the “I need to talk to you later” statement as example.
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Communication when you're in a position of power
We need to be aware of how of our words (or lack of) can influence others when we are in a position of power.
For example, the phrase “I need to talk to you later ” can create worry and anxious thoughts, but you can add a little more communication to it, to ease the other person's...
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