Communication amplified by power

There are three types of communications amplified by power:

• Direct communication: even feedback (positive or negative) from someone in a position of power can easily become amplified.
• Silence: when a company is going through a crisis for example, and its leaders respond with silence, employees’ fears are amplified and they usually think worst-case thoughts.
• Ambiguity: In some cases, requests that seem straightforward can create worry. Take the “I need to talk to you later” statement as example.