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Valentina Y.

@val_yy28

Communication amplified by power

There are three types of communications amplified by power:

  • Direct communication: even feedback (positive or negative) from someone in a position of power can easily become amplified.
  • Silence: when a company is going through a crisis for example, and its leaders respond with silence, employees’ fears are amplified and they usually think worst-case thoughts.
  • Ambiguity: In some cases, requests that seem straightforward can create worry. Take the “I need to talk to you later” statement as example.

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IDEA EXTRACTED FROM:

When You’re in Charge, Your Whisper May Feel Like a Shout

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