Uncertainty has a way to reveal everyone's strengths and weaknesses. During drastic uncertainty, employees will seek more information in order to achieve a sense of certainty. During this unstable time, you'll discover the true quality of your team's communication skills. If you team is arguing, productivity is lagging.
Discovering each member's communication preferences will enable you to determine the best way forward.
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Passive communicators battle to express their needs and stand by their convictions. This is because they want to avoid conflict. They may be silent during crucial meetings. If they do make a suggestion and it is challenged, they may say, "never mind then."
Aggressive Communicators voice their opinions in a straightforward, often blunt way. They often interrupt others, take up significantly more time than others during meetings and don't take into account others' feelings or opinions.
The passive-aggressive communicators give a cold shoulder to the people they're in conflict with and are friendly with everyone else. Their words seem kind, but the tone of voice, facial expression, or body language expresses displeasure.
An assertive communicator is the ideal style: *They address problems directly and express themselves and their boundaries while maintaining respect for others.
They display emotional intelligence; they're willing to ask for help; they listen to others; they acknowledge and validate other peoples' points of view while also expressing their own perspective.
While remote work has many benefits, one disadvantage is reduced access to crucial communication cues, such as facial expressions. The lack of information can lead to miscommunication and conflict.
To counteract the negative effects and better manage your remote team:
Passive communicators go along with the other person’s ideas, narratives and suggestions. They avoid conflicts and confrontations. They appear anxious, afraid of disapproval and are often having poor eye contact or posture.
In a relationship, these people bottle up their emotions and do what their partner plans or does. It is a ‘doom scenario’ if both partners are passive.
...say they’re uncomfortable communicating with employees.
And that number is significantly higher when the roles are reversed.
... is imperative for every successful business. Poor communication inevitably causes misunderstandings, confusion and conflicts that hinder productivity and professional relationships.