• We can expect revenge effects, even if they cannot be predicted.
• In chains of cause and effect within complex systems, the real benefits are not the ones we expected, and the real threats of not those we feared.
• We should be careful about ...

• Repeating effects: This occurs when more efficient processes end up making us do the same things more often. Better appliances have led to higher standards of cleanliness, tempting people to spend the same amount of time on housework.
• Recomplicatin...

When we introduce a new piece of technology, it is wise to consider if we are interfering with a bigger system. If we do, we should reflect on it's wider consequences.

The more we try to control our tools, the more they can make it worse.

• A revenge effect is not a side effect. It is a revenge effect if it reverses the benefit for at least a small subset of users. Typing on a laptop has increased carpal tunnel syndrome, while the physical effort using a typewriter protected workers from some of the harmful ef...