Learn and practice different techniques for responses to wrong behavior to help reduce inhibitions about speaking up.

Roleplaying various scenarios increase our confidence to intervene in a real-world situation.

Find a quick and straightforward way of expressing concern or disapproval when you're dealing with bad behavior. This identifies that the action isn't a reasonable one for the person doing the negative thing and for the others observing it.

One study showed that the best c...

Social psychologists have consistently found that people are more willing to take action in a clear emergency than in an ambiguous situation.

When facing an ambiguous situation, our natural tendency is to look to others for guidance. But if each person is looking t...

To explain your reaction when witnessing bad behavior, make a personal connection to an insensitive remark. _For example, "I was raised in the Catholic church so that comment is hard for me to hear."

This reduces the risk to make the person engaging in a bad behav...

You can disarm a speaker by assuming that a comment is sarcastic. That way, it doesn't make the person who made the remark appear stupid or bad.

For example, you could respond to a sexist comment by saying, "I know you're just trying to be funny, but some people really...

Most of us think we will have the courage to confront someone to do the right thing, but we will often fail to step up when actually facing a situation.

• One factor that prevents us from speaking up is our fear of the consequences, such as losing a friendship, getting...